Title: Network Engineer
Salary: $75-90K
Position: Direct Hire

What is this?
The Network Engineer is responsible for the management of core network equipment and key network interconnects. Works closely with other departments to achieve operational goals. Participate in service design, transition, operation, and continual service improvement stages of service management as it applies to the core network. Provides 3rd Level Support for incident escalations and problem management. Coordinates with vendors for design considerations and incident/problem resolution. Contributes to and maintains standards and documentation.

What does my day look like?
A. Core Network Management
1. Design, implement, and maintain core network equipment, routing, switching, interconnects, and applications used for the delivery of core network services and applications to internal and external customers (peering, transit, L2/L3 VPN, DNS, DHCP, NTP, etc.)
2. Create and maintain core network diagrams, documentation, and service configuration models
3. Incorporate core network equipment and services into FCAPS management systems
4. Core network availability, capacity, and performance management
i. Design, implement, and maintain methods to track and report on key performance indicators of availability, capacity, and performance
ii. Design, implement, and maintain alarming/alerting capability when KPI thresholds are exceeded
iii. Make formal design recommendations to improve KPI and/or reduce operational costs or risks
5. Establish, document, and implement routines and controls to ensure achievement of operational goals and service level requirements
6. Manage network operator assets, accounts, and agreements
i. ARIN: POCs, Org IDs, NETs, ASNs
ii. Peering and NNI information for agreements with other network operators
7. Service Order Management
i. Monitor work queue for service orders requiring core network change requests
ii. Identify and develop procedures for Standard Change Requests that can be delegated to Service Desk
8. Incident and Problem Management
i. Respond to internal incidents and customer incident escalations from Service Desk
ii. Track recurring incidents to identify problems for root cause determination
iii. Work with vendor support for incident resolution or to identify and remediate root cause as needed
B. Other
1. Provide or obtain subject matter expertise for service design and operation efforts in interactions with Service Desk, Central Office, and Systems
2. Work with project teams under the supervision of the project manager
3. Perform other related duties as assigned by management

III. DISTINCTION OF POSTION LEVELS:

1. Level I – performs job at a satisfactory level, but may require regular supervision.
2. Level II – performs job at a satisfactory level and requires occasional coaching.
3. Level III – exhibits skill mastery, little or no coaching required.


What does the perfect candidate look like?

EDUCATION, EXPERIENCE AND SKILLS:
The required specifications (education, experience, and skills) are those that the employee must have to hold the position. Applicants applying for this position must possess the required specifications in order to be considered for the job. The desired specifications are those that are not required for the employee to hold the position but the employee should try to obtain the desired education, experience, and/or skills to be effective and successful in the position.

1. Required education: 2-year College degree in a technology related field, or combined relevant certifications, experience, and/or training.

2. Desired education: 4-year College degree in a technology related field, or combined relevant certifications, experience, and/or training.

3. Required experience: 2+ years’ experience in telecommunications or IP networks.

4. Desired experience: 4+ years’ experience in telecommunications or IP networks.

5. Required skills: Proficiency of use of Windows desktop operating systems and productivity applications. Network configuration, diagnostic, troubleshooting, and problem-solving skills (CCNA level or above). Common network and network management protocols. Ability to solve complex network problems independently, quickly, and completely. Communicate clearly and effectively with customers, peers, supervisor, and other department members through verbal and non-verbal communication. Documentation and diagram skills. 55+ WPM.

6. Desired skills: SDN, automation, scripting, Metro Ethernet, JunOS, Brocade NetIron, BGP, OSPF, MPLS family of protocols, VoIP protocols, VRF, IPv6, QoS, traffic engineering, ITIL, network design, Ethernet testing methods, DWDM, xDSL, FTTx, AE, project management.

7. Required Attributes: High level of attention to detail, critical thinking, and analytical ability. Ability to work effectively with internal and external customers in a team environment. Aptitude for learning new material and skills quickly. Able to take the initiative and to work with or without regular supervision. Constantly seeking improvement and knowledge.

Additional Criteria:

1. Must maintain valid Oklahoma driver’s license.
2. Participate in on-call rotation with other department members and respond to alarm notifications from monitoring system.
3. Must be able to switch between tasks frequently.
4. Must be able to work under pressure and work professionally with users that may be difficult.

Why do I want to work here?
This local company is a fiber-optic based broadband communications company offering cutting-edge telecommunications services in Oklahoma. In business for over 100 years, they provide their employees with excellent pay and benefits.

What does the company expect of me?
In the performance of their respective tasks and duties the employee hired will be expected to conform to the following:
a. Perform quality work within deadlines with or without supervision
b. Interact professionally with other employees, customers and suppliers.
c. Work effectively as a team contributor on all assignments.
d. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

What will the physical requirements be?
Physical requirements for positions include: arm and hand steadiness and finger dexterity enough to use a keyboard and telephone; occasional lifting up to 25 pounds; may be subject to walking, standing, sitting, and reaching; and vision, speech, and hearing sufficient to perform the essential tasks. Any physical restrictions should be discussed or noted within the interview process.

What does it take to be a ProRecruiters candidate?
• Resumes must be in .doc format – pdf and txt versions will not be accepted.
• The resume must clearly reflect your skills and be free of any spelling errors or punctuation errors.
• An Associate’s degree is required or you must have at least 3 years of professionally related work experience.
• Experience must be business professional experience – we do not handle any industrial or general labor positions
• Your work history does not include a string of employment. A string is considered to be multiple consecutive employers where the tenure was for a year or less.