Title: Front Office Admin.
Salary: $15/HR
Position: TTH

What is this?
Tulsa Clinic is looking for a Full-Time Front Office employee. This role greets, instructs, and directs patients and visitors. Serves as a liaison between patient or visitor and appropriate staff. Receives cash payments from patients, issues receipts, and makes return appointments. Enters prices on charge tickets.

What does my day look like?
Duties and Responsibilities:
• Greets patients and visitors in a prompt, courteous and helpful manner.
• Displays excellent customer service skills.
• Checks patients in.
• Copies insurance card and puts in mini-chart.
• Routes patients to registration, if necessary.
• Makes mini charts as needed.
• Screens visitors and responds to routine requests for information.
• Assists patients with check out of medical records and x-rays.
• Receives / collects payments from patients and issues receipts.
• Schedules return appointments.
• Maintains work area, lobby, and waiting room in a neat and orderly manner.
• Disperses disability and FMLA requests from patients.
• Runs appointments schedules as needed.
• Collects loose papers and mini charts for no shows and cancellations, then forwards them to Medical Records.
• Reconciles appointments daily.
• Reconciles cash daily.
• Balances cash drawer daily.
• Participates in educational activities.
• Attends meetings as required.
• Maintains strictest confidentiality.
• Maintain a tidy and clean lobby
Performs related work as required.

What does the perfect candidate look like?
Experience:
• 2-3 years of customer service experience, medical office experience a plus
• Proficiency in Microsoft office programs
• Knowledge of medical billing and coding a plus
• Working knowledge of standard computer software

What does the company expect of me?
In the performance of their respective tasks and duties the employee hired will be expected to conform to the following:
• Ability to multi-task and streamline company processes.
• Ability and willingness to help others throughout the office.
• Ability to establish priorities, work independently, and proceed with objectives without supervision.
• Ability to handle and resolve challenging problems.
• Perform quality work within deadlines with or without supervision
• Interact professionally with other employees, customers and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.


What will the physical requirements be?
• Requires sitting for long periods of time.
• Requires viewing computer screen and typing for long periods.
• Requires normal physical strength to exert up to 30 pounds of force occasionally and/or up to 10 pounds of force frequently to move objects.
• Requires normal physical agility, which includes stooping, bending and stretching to access files and supplies.
• Requires normal concentration regarding complexity and timeliness of decision making.
• Requires normal memory, taking into consideration the amount and type of information involved.
• Average visual acuity necessary to prepare or review documents or operate equipment.
• Ability to speak, frequently conveying detailed or important information or ideas accurately.
• Ability to hear normal speech, both in person and on the telephone.
• Reasonable accommodations will be made for some physical demands for otherwise qualified individuals who require and request such accommodations.

What does it take to be a ProRecruiters candidate?
• Resumes must be in .doc format – pdf and txt versions will not be accepted.
• The resume must clearly reflect your skills and be free of any spelling errors or punctuation errors.
• An Associate’s degree is required or you must have at least 3 years of professionally related work experience.
• Experience must be business professional experience – we do not handle any industrial or general labor positions
• Your work history does not include a string of employment. A string is considered to be multiple consecutive employers where the tenure was for a year or less.